At Ellestyl, we're committed to delivering your pet products quickly and safely.
Processing Time
- Orders are processed within 1–2 business days after payment is confirmed.
- Orders are processed Monday through Friday, excluding holidays.
Shipping Time
- Estimated Delivery: Up to 8 business days after your order has been processed.
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor your package's journey.
Shipping Address
Please ensure your shipping address is accurate before placing your order. Ellestyl is not responsible for delays or lost packages due to incorrect or incomplete addresses.
Delays
While we strive to meet our estimated delivery times, occasional shipping delays may occur due to high order volumes, customs processing, or carrier issues. We appreciate your patience and understanding.
Lost or Damaged Packages
If your package arrives damaged or you believe it has been lost during transit, please contact us as soon as possible at:
Our support team will work with you to resolve the issue promptly.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: info@ellestyl.com